2026 Webinar Series

Many Care Management programs are still using workflows that were built for fee-for-service, not value-based care. This session will walk through practical ways to map current workflows, identify failure points, and redesign processes so Care Managers can focus on the right members at the right time. Participants will gain tools and templates to support workflow redesign in their own organizations.

Population Health only works when data moves from reports into daily practice. This session reviews core concepts like attribution, registries, and risk stratification, then shows how to turn them into actionable outreach and follow-up. Participants will gain practical examples and checklists to help their teams move from analysis to action.

Many organizations have invested heavily in EHRs, Care Management platforms, portals, and telehealth—but still underuse key features. This session focuses on practical, low-cost strategies to get more value out of existing technology while preparing for future investments. Participants will gain a simple framework to prioritize use cases, training, and configuration changes that deliver measurable results.

Artificial intelligence is rapidly entering Care Management, case review, and population analytics—but not all tools are created equal. This session demystifies AI, highlights common use cases, and outlines key questions to ask vendors and internal teams. Participants will gain a practical governance and evaluation checklist to guide safe and responsible AI adoption.

Executing on value-based and risk-based contracts requires clear decision-making, not just good intentions. This session explores how to structure governance bodies, define decision rights, and align accountability across clinical, financial, and operational leaders. Participants will gain sample charters, dashboards, and meeting structures that they can adapt to their own organizations

CMS continues to introduce new models that reshape how providers, health plans, and partners share risk and responsibility. This session provides an overview of key features in the ACCESS and TEAM models, along with their implications for Care Management, Population Health, and community partnerships. Participants will gain a structured way to assess readiness, opportunities, and next steps related to these and future CMS models.

High-performing Care Management programs do not have to be high-cost. This session focuses on prioritizing the highest-value populations, services, and partnerships to maximize impact with limited resources. Participants will gain tools to refine program scope, staffing models, and technology use to improve both outcomes and financial performance.

Complex populations often experience persistent gaps in preventive, chronic, behavioral health, and social needs care. This session offers practical strategies to identify gaps, address barriers, and embed equity into gap-closure efforts. Participants will gain examples of workflows, outreach strategies, and partnerships that help teams close gaps more consistently.

Too many teams are overwhelmed by reports that do not change day-to-day practice. This session focuses on building lean, actionable dashboards and routines that keep Value-Based Care and Population Health goals front and center. Participants will gain practical ideas for redesigning reports, huddles, and task lists so data consistently drives action.